Shipping & Returns

Everything you need to know about how we get your candles to you, and what happens if things don't go perfectly.

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Shipping & Delivery

Always Free Shipping

Every single order ships completely free. We currently ship within the continental United States only.

The Timeline

Your candles are packed with care and leave our studio within 1–3 business days. Expect delivery to your door within 3–5 business days via USPS or UPS.

Tracking Your Order

The moment your package ships, you’ll receive an automated email with tracking details so you can follow its journey every step of the way.

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Returns & Exchanges

Our Happiness Guarantee

We want you—and your pets—to absolutely love your candle. If something arrives damaged or isn't what you expected, we are here to help.

How to Make a Claim

Email us at support@foreverhomecandle.shop within 7 days of delivery. Please include a quick photo of the issue so we can fast-track your request. We’ll make it right with a replacement or a refund.

The Fine Print

Approved refunds are always issued to your original payment method. Because our candles are carefully crafted consumable goods, we do not accept returns for scent preference or used candles.